{"id":2415,"date":"2024-02-21T15:40:39","date_gmt":"2024-02-21T15:40:39","guid":{"rendered":"https:\/\/rfblegal.co.uk\/?page_id=2415"},"modified":"2024-07-19T09:23:18","modified_gmt":"2024-07-19T09:23:18","slug":"sikayetler","status":"publish","type":"page","link":"https:\/\/rfblegal.co.uk\/tr\/sikayetler\/","title":{"rendered":"\u015eikayetler"},"content":{"rendered":"

Herhangi Bir Endi\u015fe<\/strong><\/h2>\n\n\n\n

M\u00fcvekkillerimize y\u00fcksek kaliteli bir hukuk hizmeti sunmaya ve t\u00fcm m\u00fcvekkillerimizle ve potansiyel m\u00fcvekkillerimizle adil bir \u015fekilde ilgilenmeye kararl\u0131y\u0131z. Bununla birlikte, bazen i\u015fler ters gidebilir, bu nedenle bir \u015fey olduysa l\u00fctfen bize bildirin.<\/p>\n\n\n\n

Bu sayfa, hizmetimizle ilgili endi\u015feleri veya \u015fikayetleri nas\u0131l ele ald\u0131\u011f\u0131m\u0131z\u0131 a\u00e7\u0131klamaktad\u0131r<\/strong><\/h4>\n\n\n\n

Bir m\u00fc\u015fteri veya m\u00fc\u015fteri aday\u0131 olarak sundu\u011fumuz hizmetle ilgili bir endi\u015feniz veya \u015fikayetiniz varsa, l\u00fctfen \u00f6nce vaka y\u00f6neticinizle veya vaka y\u00f6neticinizin amiriyle ileti\u015fime ge\u00e7in. Bu ki\u015filerin bilgileri size verilen M\u00fc\u015fteri Hizmetleri mektubunda yer almaktad\u0131r. Endi\u015fe veya \u015fikayeti \u00e7\u00f6z\u00fcme kavu\u015fturabilirler. Bunu yapamazlarsa, endi\u015fe veya \u015fikayet Uyumluluk Orta\u011f\u0131 Rebecca Roberts'a y\u00f6nlendirilecektir; veya do\u011frudan kendisine \u015fu adresten ba\u015fvurabilirsiniz R.Roberts@rfblegal.co.uk<\/a>.<\/p>\n\n\n\n

Uyumluluk Orta\u011f\u0131, bir m\u00fc\u015fteri veya potansiyel m\u00fc\u015fteri \u015fikayetini ald\u0131\u011f\u0131nda, \u00fc\u00e7 i\u015f g\u00fcn\u00fc i\u00e7inde al\u0131nd\u0131\u011f\u0131n\u0131 teyit edecek ve \u015fikayet prosed\u00fcr\u00fcm\u00fcz\u00fcn tamam\u0131n\u0131n bir kopyas\u0131n\u0131 size verecektir. Genellikle, bundan en fazla 28 g\u00fcn sonra, size yazaca\u011f\u0131z ve \u015fikayetinizi \u00e7\u00f6zmek i\u00e7in ne yapt\u0131\u011f\u0131m\u0131z\u0131 ve ne yapmay\u0131 \u00f6nerdi\u011fimizi size bildirece\u011fiz.<\/p>\n\n\n\n

\u015eikayetinizi \u00e7\u00f6zemezsek ne yapmal\u0131s\u0131n\u0131z?<\/strong><\/h4>\n\n\n\n

\u015eikayetinizi kendimiz \u00e7\u00f6zemedi\u011fimiz takdirde Hukuk Ombudsman\u0131 size yard\u0131mc\u0131 olabilir. \u015eikayetinizi ba\u011f\u0131ms\u0131z olarak inceleyecekler ve davan\u0131z\u0131 nas\u0131l ele ald\u0131\u011f\u0131m\u0131z\u0131 etkilemeyeceklerdir.<\/p>\n\n\n\n

Hukuk Ombudsman\u0131, soru\u015fturma i\u00e7in bir \u015fikayeti kabul etmeden \u00f6nce, \u015fikayetinizi \u00f6nce bizimle \u00e7\u00f6zmeye \u00e7al\u0131\u015f\u0131p \u00e7al\u0131\u015fmad\u0131\u011f\u0131n\u0131z\u0131 kontrol edecektir. E\u011fer denediyseniz, \u015fikayetinizi Hukuk Ombudsman\u0131na g\u00f6t\u00fcrmelisiniz:<\/p>\n\n\n\n

-\u015eikayetinize ili\u015fkin nihai yan\u0131t\u0131m\u0131z\u0131 ald\u0131ktan sonra alt\u0131 ay i\u00e7inde<\/p>\n\n\n\n

ve<\/em><\/strong><\/p>\n\n\n\n

-\u015eikayet edilen eylem veya ihmalin tarihinden itibaren en fazla bir y\u0131l; veya<\/p>\n\n\n\n

-\u015eikayet i\u00e7in bir neden oldu\u011funu makul olarak bilmeniz gereken tarihten itibaren en fazla bir y\u0131l.<\/p>\n\n\n\n

Hukuk Ombudsman\u0131 - \u0130leti\u015fim Bilgileri:<\/strong><\/p>\n\n\n\n

Ziyaret etmek www.legalombudsman.org.uk<\/a><\/p>\n\n\n\n

Aray\u0131n 0300 555 0333<\/a> sabah 10'dan ak\u015fam 4'e kadar.<\/p>\n\n\n\n

Relay UK: 18001 0300 555 0333<\/p>\n\n\n\n

E-posta enquiries@legalombudsman.org.uk<\/a><\/p>\n\n\n\n

Yasal Ombudsman PO BOX 6167, Slough, SL1 0EH<\/p>\n\n\n\n

Davran\u0131\u015flar\u0131m\u0131zdan memnun de\u011filseniz ne yapmal\u0131s\u0131n\u0131z?<\/h4>\n\n\n\n

Solicitors Regulation Authority, davran\u0131\u015flar\u0131m\u0131z hakk\u0131nda endi\u015feleriniz varsa size yard\u0131mc\u0131 olabilir. Bu, sahtek\u00e2rl\u0131k, paran\u0131z\u0131 almak veya kaybetmek ya da ya\u015f\u0131n\u0131z, engellili\u011finiz veya ba\u015fka bir \u00f6zelli\u011finiz nedeniyle size adil olmayan bir \u015fekilde davranmak gibi \u015feyler olabilir.<\/p>\n\n\n\n

Endi\u015felerinizi a\u015fa\u011f\u0131daki makamlara iletebilirsiniz Avukatl\u0131k D\u00fczenleme Kurumu<\/mark><\/a> web sitelerinde.<\/p>\n\n\n\n

SRA hakk\u0131nda daha fazla bilgi i\u00e7in ileti\u015fime ge\u00e7in:<\/strong><\/p>\n\n\n\n

Solicitors Regulation Authority, The Cube, 199 Wharfside Street,
Birmingham, B1 1RN veya DX 720293 BIRMINGHAM 47
Telefon numaras\u0131: 0370 606 2555
Web sitesi: http:\/\/www.sra.org.uk<\/mark><\/em><\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"

Any Concerns We are committed to providing a high-quality legal service to our clients and to dealing with all our clients and prospective clients fairly. However, sometimes things can go wrong so if something has, please tell us. This page explains how we deal with concerns or complaints about our service If you as a … Devam\u0131<\/a><\/p>","protected":false},"author":5,"featured_media":3413,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-2415","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"aioseo_notices":[],"yoast_head":"\nComplaints - RFB Legal<\/title>\n<meta name=\"description\" content=\"Any Concerns We are committed to providing a high-quality legal service to our clients and to dealing with all our clients and prospective clients fairly.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rfblegal.co.uk\/tr\/sikayetler\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints - 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