{"id":6943,"date":"2025-09-04T15:49:45","date_gmt":"2025-09-04T15:49:45","guid":{"rendered":"https:\/\/rfblegal.co.uk\/?post_type=knowledge-base&p=6943"},"modified":"2025-09-04T15:50:51","modified_gmt":"2025-09-04T15:50:51","slug":"como-lidar-com-reclamacoes-de-deterioracao-apresentadas-pelos-inquilinos","status":"publish","type":"knowledge-base","link":"https:\/\/rfblegal.co.uk\/pt\/base-de-conhecimentos\/como-lidar-com-reclamacoes-de-deterioracao-apresentadas-pelos-inquilinos\/","title":{"rendered":"Como lidar com reclama\u00e7\u00f5es de deteriora\u00e7\u00e3o apresentadas pelos inquilinos"},"content":{"rendered":"

Em Ronald Fletcher<\/a> Baker LLP<\/strong>, we act for landlords across the country in navigating the challenges of residencial<\/a> propriedade<\/a> management. Our team<\/a> provides clear, practical advice on tenancy disputes, possession proceedings, and issues of disrepair. Whether you are dealing with a single buy-to-let<\/a> property or a wider portfolio, we ensure that you remain compliant with your legal obligations while protecting your position as a landlord<\/a>. <\/p>\n\n\n\n

P: O meu inquilino disse que h\u00e1 problemas de manuten\u00e7\u00e3o \u2013 o que devo fazer?<\/strong> <\/h2>\n\n\n\n

If a tenant raises concerns about<\/a> disrepair, you should take the report seriously. First, acknowledge their complaint in writing and arrange an inspection of the property as soon as possible. If the disrepair falls under your legal obligations as a landlord (for example, under section 11 of the Landlord and Tenant Act 1985), you must carry out the necessary works within a reasonable time. Ignoring or delaying repairs can worsen the issue and may expose you to legal claims<\/a>. <\/p>\n\n\n\n

P: Entreguei ao meu inquilino uma notifica\u00e7\u00e3o de despejo, mas ele alega que o im\u00f3vel se encontra em mau estado \u2013 quais s\u00e3o os riscos?<\/strong> <\/h2>\n\n\n\n

A tenant can use allegations of disrepair to challenge<\/a> or delay possession proceedings. If they can show that you failed to deal with repairs, the court may refuse to grant possession, or the tenant may bring a counterclaim for damages. In some cases, disrepair can even render a notice invalid, particularly where retaliatory eviction<\/a> protections<\/a> apply (for example under the Deregulation Act 2015 in relation to assured shorthold tenancies). <\/p>\n\n\n\n

P: Com que rapidez devo resolver os problemas de degrada\u00e7\u00e3o?<\/strong> <\/h2>\n\n\n\n

There is no fixed statutory<\/a> timeframe, but the law requires landlords to act within a \u201creasonable time\u201d once notified. What is \u201creasonable\u201d depends on the seriousness of the issue. For example, a broken boiler in winter should be dealt with urgently, while minor cosmetic issues may allow for a longer response time. In any case, the sooner you act, the better your legal position. <\/p>\n\n\n\n

P: O meu inquilino entregou-me uma notifica\u00e7\u00e3o pr\u00e9via de a\u00e7\u00e3o judicial alegando mau estado de conserva\u00e7\u00e3o do im\u00f3vel \u2013 o que devo fazer?<\/strong> <\/h2>\n\n\n\n

Uma carta de pr\u00e9-a\u00e7\u00e3o significa, normalmente, que o inquilino est\u00e1 a ponderar intentar uma a\u00e7\u00e3o judicial. Deve: <\/p>\n\n\n\n

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  1. Responda \u00e0 carta o mais rapidamente poss\u00edvel.<\/strong> <\/li>\n<\/ol>\n\n\n\n
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    1. Procure aconselhamento jur\u00eddico imediatamente<\/strong> \u2013 you must follow the Pre-Action Protocol for Housing<\/a> Disrepair Cases. <\/li>\n<\/ol>\n\n\n\n
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      1. Inspecione o im\u00f3vel e mantenha registos detalhados<\/strong> (fotografias, relat\u00f3rios de inspe\u00e7\u00e3o, registos de repara\u00e7\u00f5es). <\/li>\n<\/ol>\n\n\n\n
          \n
        1. Efetuar as repara\u00e7\u00f5es necess\u00e1rias<\/strong> sem demora. <\/li>\n<\/ol>\n\n\n\n

          Failure to respond properly may increase the risk of court proceedings and adicional<\/a> costs being awarded against you. <\/p>\n\n\n\n

          P: Que problemas num im\u00f3vel s\u00e3o considerados estado de degrada\u00e7\u00e3o?<\/strong> <\/h2>\n\n\n\n

          O conceito de degrada\u00e7\u00e3o abrange, em geral, a deteriora\u00e7\u00e3o em rela\u00e7\u00e3o ao estado original do im\u00f3vel. Exemplos comuns incluem: <\/p>\n\n\n\n