In the course of running your business, you will have to deal with a wide variety of different issues relating to your employees. Problems that arise at work are often resolved informally and an informal discussion is often all that is needed to resolve an issue. However, it is possible that you might receive a formal grievance from an employee if they have a concern, problem or complaint that they want to you to address. An employee could raise a grievance in relation to a variety of different matters and examples include: issues to do with terms and conditions, bullying and harassment and health and safety concerns.
Read more: How to deal with a formal employee grievance