{"id":6943,"date":"2025-09-04T15:49:45","date_gmt":"2025-09-04T15:49:45","guid":{"rendered":"https:\/\/rfblegal.co.uk\/?post_type=knowledge-base&#038;p=6943"},"modified":"2025-09-04T15:50:51","modified_gmt":"2025-09-04T15:50:51","slug":"como-hacer-frente-a-las-reclamaciones-de-los-inquilinos-por-desperfectos","status":"publish","type":"knowledge-base","link":"https:\/\/rfblegal.co.uk\/es\/base-de-conocimientos\/como-hacer-frente-a-las-reclamaciones-de-los-inquilinos-por-desperfectos\/","title":{"rendered":"C\u00f3mo hacer frente a las reclamaciones por desperfectos del inquilino"},"content":{"rendered":"<p class=\"wp-block-paragraph\">En <strong>Ronald <a href=\"https:\/\/rfblegal.co.uk\/es\/\">Fletcher<\/a> Baker LLP<\/strong>, we act for landlords across the country in navigating the challenges of <a href=\"https:\/\/rfblegal.co.uk\/es\/servicios\/derecho-personal\/propiedad-residencial\/\">residencial<\/a> <a href=\"https:\/\/rfblegal.co.uk\/es\/servicios\/derecho-mercantil\/litigios-inmobiliarios-2\/empresas-ocupantes\/\">propiedad<\/a> management. Our <a href=\"https:\/\/rfblegal.co.uk\/es\/etiqueta\/equipo-de-litigios-dj\/\">team<\/a> provides clear, practical advice on tenancy disputes, possession proceedings, and issues of disrepair. Whether you are dealing with a single <a href=\"https:\/\/rfblegal.co.uk\/es\/servicios\/derecho-personal\/propiedad-residencial\/comprar-para-alquilar\/\">buy-to-let<\/a> property or a wider portfolio, we ensure that you remain compliant with your legal obligations while protecting your position as a <a href=\"https:\/\/rfblegal.co.uk\/es\/perspectivas\/guia-del-arrendador-de-locales-comerciales-constituye-la-aceptacion-del-alquiler-por-un-agente-una-renuncia-al-derecho-de-caducidad\/\">landlord<\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>P: Mi inquilino ha dicho que hay desperfectos, \u00bfqu\u00e9 debo hacer?<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If a tenant raises concerns <a href=\"https:\/\/rfblegal.co.uk\/es\/acerca-de-nosotros\/\">about<\/a> disrepair, you should take the report seriously. First, acknowledge their complaint in writing and arrange an inspection of the property as soon as possible. If the disrepair falls under your legal obligations as a landlord (for example, under section 11 of the Landlord and Tenant Act 1985), you must carry out the necessary works within a reasonable time. Ignoring or delaying repairs can worsen the issue and may expose you to legal <a href=\"https:\/\/rfblegal.co.uk\/es\/perspectivas\/reclamaciones-por-deterioro-guia-para-propietarios-de-viviendas-privadas\/\">claims<\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>P: He notificado a mi inquilino la toma de posesi\u00f3n, pero me ha dicho que la vivienda est\u00e1 en mal estado.<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A tenant can use allegations of disrepair to <a href=\"https:\/\/rfblegal.co.uk\/es\/perspectivas\/la-impugnacion-judicial-de-la-reforma-del-arrendamiento-pone-en-entredicho-el-futuro-de-disposiciones-clave\/\">challenge<\/a> or delay possession proceedings. If they can show that you failed to deal with repairs, the court may refuse to grant possession, or the tenant may bring a counterclaim for damages. In some cases, disrepair can even render a notice invalid, particularly where retaliatory <a href=\"https:\/\/rfblegal.co.uk\/es\/perspectivas\/articulo-1-la-ley-de-reforma-del-alquiler-el-fin-de-los-desahucios-sin-culpa-del-articulo-21-y-una-nueva-causa-de-posesion\/\">eviction<\/a> <a href=\"https:\/\/rfblegal.co.uk\/es\/perspectivas\/derechos-y-proteccion-de-los-accionistas-minoritarios\/\">protections<\/a> apply (for example under the Deregulation Act 2015 in relation to assured shorthold tenancies).&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>P: \u00bfCon qu\u00e9 rapidez debo resolver los problemas de deterioro?<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There is no fixed <a href=\"https:\/\/rfblegal.co.uk\/es\/perspectivas\/asesoramiento-sobre-molestias-legales-para-propietarios-y-agentes-de-la-administracion\/\">statutory<\/a> timeframe, but the law requires landlords to act within a \u201creasonable time\u201d once notified. What is \u201creasonable\u201d depends on the seriousness of the issue. For example, a broken boiler in winter should be dealt with urgently, while minor cosmetic issues may allow for a longer response time. In any case, the sooner you act, the better your legal position.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>P: Mi inquilino me ha notificado una carta de acci\u00f3n previa alegando el mal estado de la propiedad, \u00bfqu\u00e9 debo hacer?<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Una carta previa a la acci\u00f3n suele significar que el inquilino est\u00e1 considerando la posibilidad de iniciar un procedimiento judicial. Deber\u00eda hacerlo:&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Acuse recibo de la carta sin demora.<\/strong>&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Busque asesoramiento jur\u00eddico inmediatamente<\/strong> \u2013 you must follow the Pre-Action Protocol for <a href=\"https:\/\/rfblegal.co.uk\/es\/perspectivas\/la-seccion-21-de-la-ley-de-vivienda-de-1988-se-mantendra-hasta-que-se-realicen-mejoras-en-los-tribunales\/\">Housing<\/a> Disrepair Cases.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Inspeccionar la propiedad y llevar un registro detallado<\/strong> (fotos, informes del inspector, registros de reparaciones).&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>Efectuar las reparaciones necesarias<\/strong> sin demora.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Failure to respond properly may increase the risk of court proceedings and <a href=\"https:\/\/rfblegal.co.uk\/es\/base-de-conocimientos\/impuesto-del-timbre-sobre-propiedades-adicionales\/\">adicional<\/a> costs being awarded against you.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>P: \u00bfQu\u00e9 aspectos de un inmueble se consideran deteriorados?<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Por lo general, el deterioro se refiere al estado original de la propiedad. Algunos ejemplos comunes son:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Goteras, humedades o moho causados por problemas estructurales&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sistemas de calefacci\u00f3n o agua caliente averiados&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cableado defectuoso o electricidad insegura&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Techos, ventanas o puertas da\u00f1ados&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Problemas de saneamiento (por ejemplo, inodoros o desag\u00fces rotos)&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">As\u00ed es <strong>no<\/strong> suelen cubrir las mejoras (por ejemplo, sustituir una cocina vieja pero que funciona), a menos que sean necesarias para mantener la vivienda segura y habitable.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>P: Si mi propiedad est\u00e1 en mal estado y no me ocupo de ello r\u00e1pidamente, \u00bfde qu\u00e9 puedo ser responsable?<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si no act\u00faa, podr\u00eda enfrentarse a:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Indemnizaci\u00f3n\/da\u00f1os y perjuicios<\/strong>: Los inquilinos pueden reclamar por molestias, angustia y, a veces, da\u00f1os personales.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pago del alquiler<\/strong>: En casos graves, el alquiler puede reducirse para reflejar la p\u00e9rdida de disfrute de la propiedad.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Gastos jur\u00eddicos<\/strong>: Si un inquilino tiene \u00e9xito en los tribunales, usted puede ser condenado a pagar sus costas, adem\u00e1s de las suyas.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/rfblegal.co.uk\/es\/perspectivas\/litigios-sobre-prestamos-puente-como-gestionar-los-impagos-ejecucion-y-clausulas-abusivas\/\">Ejecuci\u00f3n<\/a> action<\/strong>: Local authorities can intervene, issue improvement <a href=\"https:\/\/rfblegal.co.uk\/es\/perspectivas\/notificaciones-de-la-seccion-146-guia-para-propietarios-de-locales-comerciales\/\">notices<\/a>, or even prosecute landlords who neglect serious hazards under the Housing <a href=\"https:\/\/rfblegal.co.uk\/es\/servicios\/derecho-mercantil\/investigaciones-reglamentarias\/normas-de-salud-y-seguridad\/\">Health and Safety<\/a> Rating System (HHSRS).&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">En \u00faltima instancia, una actuaci\u00f3n r\u00e1pida no s\u00f3lo protege a su inquilino, sino tambi\u00e9n sus intereses financieros y jur\u00eddicos.&nbsp;<\/p>","protected":false},"author":12,"featured_media":6944,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[19],"tags":[],"class_list":["post-6943","knowledge-base","type-knowledge-base","status-publish","format-standard","has-post-thumbnail","hentry","category-residential-property"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"At Ronald Fletcher Baker LLP, we act for landlords across the country in navigating the challenges of residential property management. 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